Refund policy
Refund & Return Policy
Effective Date:
At ActiveLife Fit Gear, we want you to be fully satisfied with your purchase. If, for any reason, you are not, please review our return and refund guidelines below.
1. Returns
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You may request a return within 30 days of receiving your order.
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Products must be unused, in original packaging, and with all tags attached.
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Certain products, such as supplements or hygiene-related items, are not eligible for return.
2. Refunds
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Once we receive and inspect your returned item, we’ll notify you via email.
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If approved, your refund will be processed to your original payment method within 7–10 business days.
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Shipping costs are non-refundable.
3. Exchanges
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We offer exchanges for defective or damaged items.
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Please email returns@activelifefitgear.com with your order number and photos of the issue.
4. Late or Missing Refunds
If you haven’t received a refund yet, please check with your bank or credit card provider. If the issue persists, contact us at support@activelifefitgear.com.